I GOT QUESTIONS?
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
Frequently Asked Questions
Battery life will vary based on whether you prefer the "constant on" or "flashing" mode. Flashing mode uses about half the power, so you get close to double the battery life.
Our current model uses (and includes) 3 AAA batteries, which can last you up to 40 hours in flashing mode and 20 hours in "constant on" mode with high quality batteries.
You can replace the included alkaline batteries with rechargeable batteries if desired.
A 1 pack of bike light is only good for 1 bike wheel. You have the option to order different variations of our 1 pack bike lights to mix and match the colors on your front and back bike wheels. However, if you would like to have the same color for both your front and back bike wheels, we suggest you order a 2 pack of bike lights
Our extra-long, 21-bulb string of LED bike lights is long enough to fit a large adult 29” bike wheel all the way around, or can be strung twice around a smaller toddler bike wheel. It’s just the right size to be used by the whole family!
The whole unit has an IP4 waterproof rating which means that it is resistant to water splashes from any direction. Unlike a drive-through car wash with high-pressure spray, most people hand wash their bicycles with and use a garden hose to rinse it. So long as the garden hose has a sprayer with a "mist" or "shower" setting, you should be fine.
That's pretty easy. You just unscrew the cap on the battery pack, remove the battery clip, swap out the 3 AAA batteries, re-insert the battery clip and screw the cap back on. We include 3 AAA batteries with each unit that should last at least 20 hours of continuous use.
Every purchase comes with a lifetime warranty. Just send us an email at email@example.com and we'll be more than happy to register for your warranty!
You can switch the mode from “constant on” to “flashing” mode by pressing the on button. However, for our color-changing variant, this only comes with a constant mode but will change colors by intervals.
Good question. They don't help much in that regard, but will get you lots of attention. It's best to combine Activ Lites with a headlight and taillight.
You can either call us at (800) 406-4064 or send us an email at firstname.lastname@example.org